SMB Support

Corporate Customer Care
Corporate ustomer Care is responsible for all non technical enquiries for any CA Small Office customer using CA Corporate products such as CA Arcserve Backup r11.5, CA Antivirus for the Enterprise r8.1, CA Erwin Data Modeller r7.2 and CA Protection Suites.

Mon - Fri: 8.30 am - 5.30 pm AEST
Australia: 1800 999 985
New Zealand: 0800 999 985
Email us: anz.customercare@ca.com

Technical Support
Technical Support is responsible for all technical enquiries. Call are charged on a per incident basis.

Support Connect
Mon - Fri: 8.00 am -6.00pm AEST
Australia: 1300 133 755
New Zealand: 0800 555 365

Licensing Help
To request assistance installing product license keys please call:

Mon - Fri: 8.00 am -6.00pm AEST
Australia: 1800 224852
New Zealand: 0800 224 852
Open License issues online at:
http://supportconnectw.ca.com/public/ca_common_docs/calicense_email.asp