Contact CA

Contact Customer Care

	Order Information
	Product Downloads
	Renewals
	Trials
	Upgrading

	Licensing
	Rebates
	Refunds
	Account Management

	AU: 1300 364 750 NZ: 0508 807 062 INT: +61 2 9437 2200
	Customer Care Web Form
	Search Knowledge Centre

Contact Technical Support

	Installation
	Configuration
	Signature Updates
	Error Messages

	Usability
	Internet Issues
	Uninstall

	AU: 1300 364 750 NZ: 0508 807 062 INT: +61 2 9437 2200
	Technical Support Web Form
	Search Knowledge Centre

Contact Sales

Pre Sales

	AU: 1300 364 750
	Sales Enquiries Web Form

CA Australia Head Office

CA
407 Pacific Highway
Artarmon NSW 2064

Hours of operation 8am to 6pm Australian EST Mon-Fri.

Small Office & Corporate Product Support

Customer Care
Corporate Customer Care is responsible for all non technical enquiries for any CA Small Office customer using CA Corporate products such as CA Arcserve Backup r11.5, CA Antivirus for the Enterprise r8.1, CA Erwin Data Modeller r7.2 and CA Protection Suites..

Mon - Fri: 8.30 am - 5.30 pm AEST
Australia: 1800 999 985
New Zealand: 0800 999 985
Email us: anz.customercare@ca.com

Technical Support
Technical Support is responsible for all technical enquiries. Call are charged on a per incident basis.

Support Connect
Mon - Fri: 8.00 am -6.00pm AEST
Australia: 1300 133 755
New Zealand: 0800 555 365

Licensing Help
To request assistance installing product license keys please call:

Mon - Fri: 8.00 am -6.00pm AEST
Australia: 1800 224852
New Zealand: 0800 224 852
Open License issues online at:
http://supportconnectw.ca.com/public/ca_common_docs/calicense_email.asp